Privacy policy

In this policy, "I", "me" and "Search Jam" mean Jamie Gemmell trading as Search Jam, Melbourne. Questions about privacy go to jamie@searchjam.com.au.

What I collect

• Enquiries. The website address, your email, and your name and note if you give them.
• Email. If you email me, I keep the email and my reply.
• Technical data. My hosting provider (Cloudflare) processes basic technical information — IP address, browser and the page requested — to deliver the site and protect it from abuse. When you send an enquiry I keep that information with it to help filter spam.

This site doesn't use analytics, advertising trackers or its own cookies.

How I use it

To look into what you've asked about, reply to you, follow up, and keep a record of our correspondence. I don't add you to a mailing list or newsletter, and I don't sell or share your details with anyone.

Where it's kept

Enquiries are stored with Cloudflare; email is handled by Google Workspace. Both may store data outside Australia. I take reasonable steps to keep it secure, and I delete requests that didn't turn into work after a reasonable time.

Your rights

You can ask what I hold about you, ask me to correct it, or ask me to delete it. Emailjamie@searchjam.com.au. If you're unhappy with how I've handled it, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).